Supreme Judicial Court of Massachusetts, Barnstable.
GANTS, J.
In Hannon v. Original Gunite Aquatech Pools, Inc.,385 Mass. 813, 826-827 (1982) (Hannon), we held that, even where a consumer executed a valid contract agreeing to arbitrate all disputes, a plaintiff may not be compelled to arbitrate a claim alleging an unfair or deceptive trade practice in violation of G. L. c. 93A, § 9. We hold today that such claims must be referred to arbitration where the contract...
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