REPORT AND RECOMMENDATIONS1
SHARON L. OVINGTON, Chief Magistrate Judge.
I. Introduction
Plaintiff Keesya D. Ross was employed with TPUSA, Inc., d.b.a. Teleperformance USA ("TPUSA"), as a customer service representative at its Fairborn, Ohio call center. TPUSA operates inbound and outbound call centers on behalf of its clients to assist them with customer care, technical support, and debt collection operations...
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