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KENSETH v. DEAN HEALTH PLAN, INC.

No. 08-cv-1-bbc.

568 F.Supp.2d 1013 (2008)

Deborah A. KENSETH, Plaintiff, v. DEAN HEALTH PLAN, INC., Defendant.

United States District Court, W.D. Wisconsin.

July 29, 2008.

Attorney(s) appearing for the Case

Lisa Claire Goldman, Awton & Cates, S.C., Madison, WI, for Plaintiff.

Richard Lee Schmidt, Catherine M. Rottier, Boardman, Suhr, Curry & Field LLP, Madison, WI, for Respondent.

OPINION AND ORDER

BARBARA B. CRABB, District Judge.

In 2005, plaintiff Deborah Kenseth underwent an expensive surgical procedure to treat an acid reflux condition. Before the surgery, plaintiff called a customer service representative of defendant Dean Health Plan, Inc., the claims administrator for plaintiffs health insurance plan. After plaintiff described the procedure she was seeking, the representative told plaintiff that the surgery was covered by...

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