CARLEY, Justice.
Georgia Community Support and Solutions, Inc. (GCSS), a non-profit organization which assists disabled adults and their families, placed Shirley Berryhill's mentally handicapped son with providers of personal care. Subsequently, in a web posting and in e-mails to employees of a major newspaper and of the Department of Human Resources, Ms. Berryhill asserted that her son was suffering from poor treatment and care. When she failed to comply with its...
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