Plaintiffs are shareholders and residents of a cooperative apartment owned and managed by defendants. When plaintiff Lorenza Machado saw a leak coming from her bathroom sink's hot water faucet and the hot water valve next to the sink, she called the managing agent who advised her to turn off the water. After turning the valve for about five minutes, it "exploded"; the handle came off in plaintiff's hand and she was sprayed with hot water and scalded.
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